Customer Experience (CX) solutions enhance a brand value
Experts #2 11:20
Sponsor
Speaker
Session summary
Designing Customer Experience (CX) that covers whole processes from awareness to repeat purchase is becoming important tactics for enhancing the brand value, as consumers shopping seamlessly between online and offline, and write user reviews recently.In this session, we will introduce our original CX solutions of Dentsu group that enhance the brand value based on consumer's perspective both online and offline.